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Employers, Managers, HR

Employers, Managers, HR

WellSpan EAP Training Offerings

Below is a list of the trainings we can provide. All of these sessions are traditionally one hour long, unless otherwise noted. There may be some adaptation of the content of each training, so please contact us to discuss your specific training needs. If you have training needs that aren't listed below, please let us know. We may be able to offer training on aditional topics. 

Reminder: Employee re-orientations can be provided at no cost when needed. We are also happy to provide Supervisory re-orientations at any time and no additional cost to strategize with leadership and provide a more comprehensive overview of our services.



WellSpan EAP Training Offerings

Trainings for All Employees

  • Burnout & Compassion Fatigue
  • Coping with Change
  • Diversity and Inclusion
  • Drug Use & Abuse – Trends & Resources
  • Emotional and Mental Wellbeing
  • Mental Health Awareness
  • Personality Profiles
  • Positive Co-Worker Relationships
  • Resiliency
  • Stress Management
  • Time Management
  • Workplace Harassment
  • Workplace Violence

For Managers/Supervisors

  • Dealing with Negative Staff
  • Difficult Conversations
  • Poof! You’re a Manager!
  • Reasonable Suspicion – non-DOT (1-1.5 hrs.)
  • Reasonable Suspicion - DOT (2 hrs.)
  • These training sessions are traditionally one hour long, unless otherwise noted.
  • There may be some adaptation of the content of each training, so please contact us to discuss your specific training needs.

  • If you have training needs that aren’t listed below, please let us know. We may be able to offer training on additional topics.


WellSpan EAP Training Descriptions

Trainings for All Employees

  • Burnout & Compassion Fatigue:  Highlights that both compassion fatigue and burnout can lead to significant complications in an individual’s life both personally and professionally.  This training focuses on self- care and explores strategies to promote healthy habits and ways to possibly prevent the onset of compassion fatigue and burnout.
  • Coping with Change:   All change, even positive change, can be stressful. This training reviews how change can lead to increased stress and what we can do manage the varying thoughts and emotions that change can create.

  • Diversity and Inclusion:  This session allows staff members to consider the benefits of diversity and inclusion, as well as the challenges that it may create in the workplace.  Respectful communication, recognition of our own bias, and sensitivity to differences will also be discussed.

  • Drug Use& Abuse: Trends & Resources: Discusses commonly abused drugs, the opioid crisis, local drug take-back programs, medical marijuana, and resources for more information or help.

  • Personality Profiles: Do you ever feel like you’re speaking a different language or living in a different reality than some of your coworkers?  Our differences aren’t about who’s right or who’s wrong.  We just have different personalities and different perspectives.  This training will give your team an opportunity to explore a variety of individual personality traits, with a goal of greater understanding of (and patience with) each other. We also cover why differences among team members are so valuable.

  • Positive  Co-worker  Relationships:    Focuses on the important common factors that promote a positive work environment and enhance co-worker relationships by building a desire to work together for the good of one another and the mission of the organization. This presentation can also include discussion of assertiveness techniques, the impact of negativity, and other issues related to team dynamics.

  • Resiliency:  Identifies 6 characteristics of building resiliency and teaches strategies that can support individual and team growth.Each participant will have time to develop their own Resiliency Roadmap.
  • Emotional and Mental Wellbeing: Provides an understanding of our basic needs and how dynamic stressors impact behavior and responses. Also reviews strategies of effective communication and encouraging wellbeing in times of change and stress.
  • Mental Health Awareness: Reviews the current state of mental health in our society, highlighting the signs of emotional distress, addresses the issue of stigma as well as the importance of reaching out for and giving support.
  • Stress Management:  Identifies the key signs of stress that we all experience, the impact of stress on our wellbeing, and what we can do to manage and cope with the stressors in our lives.

  • Time Management: Focuses on how to organize and structure your time to maximize productivity both at home and work. You will get ideas on how to make time work for you.
  • Workplace Harassment: Covers the definition and examples of harassment, tips for responding if an employee witnesses or experiences harassment at work, and time for Q & A. The manager/supervisor version of this session also explores the potential costs to an organization if harassment is allowed, as well as what constitutes retaliation and how to avoid it.  The topic of bullying can be included if requested.

  • Workplace Violence: Discusses signs of potential violence, de-escalation strategies, responding to safety concerns, and suggestions for responding if/when workplace violence occurs.


Trainings for Managers/Supervisors

  • Dealing with Negative Staff:  Discusses possible causes of employee negativity, the role supervisors might play in inadvertently creating a negative environment, the risks of not confronting negative employees, strategies for doing so, and hiring for attitude.
  • Difficult Conversations: Discusses the importance of employee accountability, what happens when managers avoid difficult conversations with staff, as well as concrete strategies for setting limits and discussing performance issues with employees.

  • Poof! You’re a Manager!: Explores basic skills and strategies for effective management, supervision, and leadership. The session also addresses the ways in which the roles and responsibilities of a supervisor or manager are different than that of a front-line employee, and why those differences matter. Keys to success in supervisory roles are also presented. This session is particularly helpful for employees who are newly promoted into supervisory positions.

  • Reasonable Suspicion (1-1.5 hrs.): Addresses alcohol and drug abuse trends, warning signs of drug and use and abuse in the workplace, reasonable suspicion, and strategies for intervening with employees you’re concerned about. We can also review your D & A policy and/or your Reasonable Suspicion observation form during the session if needed. A 2-hr. DOTversionof this training is also available.


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